Quality Improvement Basics Workshop

Brief:

Many of the skills taught in the American College of Surgeons Quality Improvement Certificate Program work best in face-to-face contexts, where quality improvement teams can use discussion, team activities, and direct feedback from quality improvement leaders.

Tools:

• PowerPoint & Adobe Illustrator (storyboard, lecture slides)
• Adobe InDesign (facilitator guides, worksheets)
• Camtasia (promotional video)

The Solution:

As the lead designer and developer, I collaborated with surgical leaders in quality improvement to create a two-day workshop for the American College of Surgeons Quality and Safety Conference. As the lead designer, developer, and project manager, I created a learning experience that includes:

• Expert lectures: I authored quality improvement lectures in collaboration with surgical leaders in quality improvement and storyboarded PowerPoint slides, which were developed in collaboration with our team’s graphic designer.
• Gamified learning: Games reinforced concepts related to data analysis and resource allocation.
• Hybrid learning: Attendees continued their learning by completing a digital, self-paced learning experience after the workshop, earning their certification in the quality improvement basics.

Collaborators:

• Graphic Designer
• Instructional Design Manager
• Dr. Lillian Kao, Division Chief, Acute Care Surgery at UT Health Houston
• Dr. Peter Learn, System Division Chief of Surgical Oncology at Inova Health System
• Dr. Mehul Raval, Division Head of Pediatric Surgery at Lurie Children’s Hospital
• Dr. Rachel Kelz, William Maul Measey Professor of Surgery at the University of Pennsylvania
• Dr. Caroline Reinke, Associate Professor of Surgery at Atrium Health Myers Park